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Serious Technology Assessment for Health Care Information Technology

Affiliations of the author: Robert Wood Johnson Foundation Health Policy Scholar, Institution for Social and Policy Studies, Yale University, New Haven, CT; Senior Research Associate of the Health Policy Center, University of Virginia, Charlottesville, VA.

Correspondence and reprints: Reid Cushman, Institution for Social and Policy Studies, Yale University, 89 Trumbull Street, P.O. Box 208207, New Haven, CT 06520-8207. E-mail: reid.cushman{at}yale.edu

Abstract United States health care is engaged in an ambitious project to make its clinical and administrative records "100% electronic." Substantial benefits are expected in both clinical care delivery and medical research (especially for public health surveillance and outcomes/effectiveness studies). Substantial costs also potentially accrue, beyond the large outlays for an expanded computer and telecommunications infrastructure. Privacy and confidentiality are obviously at risk if such systems cannot be made secure. Limited empirical evidence currently available suggests health information systems security may not be very good, at least in the "average" institutional setting. Privacy-focused critics of electronic record-keeping are sometimes accused of taking Luddite stands, insufficiently attentive to IT's benefits. It may also be fair to worry about a certain Panglossian tendency in "industry" commentary, insufficiently attentive to potential problems. Better federal and state laws structuring health data use will help; the industry must also attend more candidly to the technical uncertainties.

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